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Terms & Conditions

Thank you for visiting Zulu Merch. Please review the following Terms and Conditions. If you visit or purchase products on the Zulu Merch website, you accept these terms. We reserve the right to make changes to our site and to these terms at any time. Your use of the site following any such changes shall confirm your agreement to follow and be bound by the terms as modified.

Payment Terms:

Zulu Merch shall be paid in full when this Purchase Order is submitted. In the event that any payment is not received by the due date(s) specified in the Quotation, it is agreed that Zulu Merch may rightfully withhold any deliveries of the Items until payment is made. Zulu Merch shall not be liable for any costs or damages, or any other claims, resulting from any such delay. Customer agrees to pay any additional costs incurred by Zulu Merch directly or indirectly resulting from any such delay. 

Discount Pricing:Select distributors and business organizations qualify to receive discount pricing on certain products or volume purchases. Please call 702-825-0000 for more information.

Order Changes:If you have any questions about your order or if you need to make a change and your order has not yet shipped, please call us at 702-825-0000 or contact us here. You can check the status of your order at any time by logging into your account on the Zulu Merch account.

Shipping:We will ship in-stock items within 7 days of your purchase. Once your order is shipped, you will receive an email notification with a tracking number and your credit card will be charged.

Return Policy:

If you are not satisfied with your purchase, you may return it within 30 days of receipt of shipment. There are no refunds or exchanges on build-to-order or custom products. Returns will only be accepted if the item is unused, in its original condition and its original packaging. A full refund, less a 15% restocking fee, will be applied to your credit card, if your return meets these conditions. Please allow 10-15 business days from the time the item is received to process a refund. You are responsible for shipping cost to return the item, unless it was our error.

All returns should be delivered to:

Zulu Merchandise
P.O. Box 401251
Las Vegas, Nv. 89140

For your protection, please use FedEx or UPS for return shipment.

Terms and Conditions:

PRIVACY, Zulu Merch takes credit card and personal data security very seriously. All personal information provided to Zulu Merch will remain private. We will not sell, lease or otherwise use information provided for any other purpose beyond the fulfillment of the order placed. The information we ask for when you order on-line is your name, address, phone number, credit card number and email address, and it’s used only to complete the order, to confirm the order and to confirm shipment of the order. You may opt to save your information and create an account with Zulu Merch. This information is then stored only for the purposes of faster checkout and application of discounts. Zulu Merch will give you access to the personal information you provided, by allowing you to view, update or correct your information. You will create a username and password to verify your identity before being able to access your information. "Cookies" are used by Zulu Merch only to allow you to use Zulu Merch web site in the most efficient manner.

Electronic Communication:

When you visit Zulu Merch or send e-mails to us, you are communicating with us electronically. You agree that all notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Zulu Merch uses your e-mail address to confirm your order and to confirm shipment of your order and to respond to any inquiries you make on-line. Any comments or feedback submitted by users of the website shall be and remain the property of Zulu Merch. Zulu Merch is under no obligation to pay for or respond to any such comments or feedback provided by users. Upon completion of placing an order you will be automatically enrolled for the Zulu Merch Newsletter. You may cancel this subscription on your own at anytime.

License and Site Access:

Zulu Merch grants you a limited license to access and make personal use of this site, but not to download (other than page caching) or modify it, except with express written consent of Zulu Merch. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited or otherwise exploited for any commercial purpose without express written consent of Zulu Merch. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout or form) of Zulu Merch without express written consent. You may not use any meta tags or any other "hidden text" utilizing Zulu Merch name or trademarks without the express written consent of Zulu Merch. Any unauthorized use terminates the permission or license granted by Zulu Merch. You are granted a limited, revocable and nonexclusive right to create a hyperlink to the home page of Zulu Merch so long as the link does not portray Zulu Merch in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Zulu Merch logo or other proprietary graphic or trademark as part of the link without express written permission.

Risk of Loss:

All items purchased from Zulu Merch are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.  Limitation of Actions: Any claim relating to or arising out of any breach or alleged breach of this Agreement shall expire and shall be deemed to have been waived and released unless the aggrieved party has complied with the Dispute Resolution specified herein and shall have filed suit with respect to such claim in a court of competent jurisdiction within one year following the date of the act or omission constituting such breach, irrespective of the date of discovery of such breach by the aggrieved party. THE PARTIES EXPRESSLY INTEND AND AGREE THAT THE FOREGOING LIMITATIONS PERIOD SHALL SUPERSEDE ANDY STATUTE OF LIMITATIONS OR OTHER LIMITATIONS PERIOD THAT WOULD OTHERWISE APPLY TO SUCH CLAIM UNDER ANY STATUTE, REGULATION OR RULE OF LAW.
Waiver of Jury Trial: The parties expressly waive any right to a trial by jury in any action or proceeding relating to this agreement or under any amendment, instrument, document, or agreement delivered or which may in the future be delivered in connection herewith, and agree that any such action or proceeding shall be tried before a court and not before a jury.

Amendments: The terms of this Agreement may be amended only by written agreement of the parties. Neither the waiver of any breach of this Agreement, the acceptance of any defective performance hereunder, nor the occurrence of any course of dealing inconsistent with the provisions of this Agreement shall be construed as an amendment or modification of any provision of this Agreement.

Delay in Performance; Acts of God:

Zulu Merch shall not be liable for delay in performance or non‑performance caused by circumstances beyond the control of Zulu Merch, including without limitation, storm, flood, act of God, fire, war, riot, government action, labor strike or lockout or other labor trouble or shortage, or inability to obtain materials, equipment or transportation. Furthermore, and anything herein to the contrary notwithstanding, Zulu Merch shall have no liability or obligation whatsoever in connection with any damage resulting from electrical outage, storms, flooding, lightning, earthquakes, or any act of God, and Owner will be responsible for all costs incurred in connection with correcting any such damage.

Entire Agreement:

This agreement constitutes the entire agreement of the parties, and supersedes all prior negotiations, commitments, representations and undertakings of the parties with respect to the subject matter hereof, and may be amended only by a written instrument signed by both parties. Neither this agreement nor the Quotation may be amended or modified verbally or by conduct of the parties. 


If any term or provision of this Agreement shall be deemed to be invalid or unenforceable, such a determination shall not affect any of the remaining terms and provisions, and all such remaining terms and provisions shall remain in full force and effect.

Dispute Resolution:

The parties shall attempt in good faith to resolve disputes by negotiations between executives from each party who have the authority to settle the controversy. If no agreement is reached within thirty (30) days after negotiations commence, and the parties remain at an impasse over the dispute, they shall immediately mediate the dispute. A certified mediator shall be selected by the agreement of the parties within three (3) days of the end of negotiations. If no agreement can be reached, the mediator will be selected by the blind draw of the named of the mediator from a hat containing the names of four (4) mediators, two (2) of which have been submitted by each party. Mediation shall be completed within thirty (30) days of the end of negotiations. Costs of mediation shall be shared equally by both parties. If the dispute is not resolved after submission to mediation, then each party will have the right to enforce the obligations of this Agreement in a court of law with all reasonable attorney fees, court costs and expenses incurred by the prevailing party in such litigation to be paid by the other party, or as allowed by applicable law.